CANCELLATION OF ATTENDANCE
Full cancellations (meaning you cancel your attendance to the conference completely) prior to March 20, 2023 will receive a full refund minus a $15 processing fee. The cancellation must be received IN WRITING via e-mail on or before March 20, 2023. No exceptions.
Full cancellations between March 21, 2023 and noon on April 18, 2023 will receive a 50% refund of registration fees and paid sessions minus a $15 processing fee.
Full cancellations after noon on April 18, 2023 receive no refund, irrespective of the reason. This includes cancellations due to illness, late arrivals, weather, parking difficulties, or any other reasons.
CANCELLATION OF ONLY PAID SESSIONS
If you cancel a paid course prior to noon on April 18, 2023, you will receive credit for the canceled course and may either apply it toward another course or receive a full refund. Refunds will NOT be issued for canceled courses until AFTER the conference. A $15 processing fee will be assessed to any refund of $50 or more.
If you cancel a paid course after noon on April 18, 2023, you will receive a refund for the canceled course ONLY IF you schedule a new course to substitute for each canceled course. If you do not schedule a new course, there will be NO REFUND for the course(s) you canceled after noon on the Tuesday prior to the conference.
EXHIBIT HALL ONLY PASSES
There will no refunds for canceled Exhibit Hall only passes, irrespective of when the cancellation occurs.