| FRIDAY, APRIL 9, 2010
Time: 9:00 - 11:30 a.m. Course #: PRYTANIA-3
Dr. Bob Frazer, Jr.

Dentists and Teams That Get Results - Unleashing the Power of Emotional Intelligence
Research shows that 75 % of high achiever's success comes from Emotional Intelligence, while just 25 % is the result of necessary technical competency. As a consultant and performance coach for over twenty-seven years, the speaker has seen a pattern of never ending journey of CE to elevate their clinical competency among the most intelligent and technically excellent. However, many doctors and staff become frustrated and even depressed from countless recurring interpersonal problems. Despite their efforts, they can not get patients to routinely elect fine, complete care dentistry. He also believes that a low Emotional Quotient (E.Q.) negatively impacts all our relationships. Learn about and begin to elevate your Emotional Intelligence to become a star in your office and in our profession.
Course Objectives:
· Learn about your Emotional Intelligence
· Elevate your Emotional Intelligence
· Learn to apply Emotional Intelligence to your life and practice
· Learn to build an exceptional, total quality restorative practice
C.E. Credits: 2.5 Non-Clinical Hours
Of Interest To: Dentists, Hygienists, Chairside and Business Assistants
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