Thursday, May 17, 2012

Laci Phillips

Friday, April 13, 2012
Time: 8:30 - 11:30 a.m.
Course: PHILLIPS AM

 
titleDental Billing & Coding Strategies That Work!!

Define key communication techniques you need to use with the patient and insurance companies. Outline how insurance companies work and how to use that knowledge to prevent denials and get paid faster. Identify common coding and documentation errors that can be causing revenue loss. Learn how to head off legal and malpractice issues by properly charting and using the SOAP method for documentation.

Course Objectives - upon completion of this course, attendees will have a better understanding of:
  • Effective communication techniques for use with patients and insurance companies.
  • Ways to prevent insurance company denials and get paid quicker.
  • Identifying and minimizing coding and documentation errors to increase revenue.
  • Benefits of proper charting and utilizing the SOAP documentation method.                                 
C.E. Credit: 3.0 Non-Clinical Hours            Of Interest to: D,H,B,C,T,S
 

Friday, April 13, 2012
Time: 1:30 - 4:30 p.m.
Course: PHILLIPS PM

Critical Communications: Unlocking the Hidden Treasure


Learn how to communicate with your team without talking to them. Many times, the front office is unclear what is happening in the treatment rooms, and the clinical team doesn't understand what is happening in the front. Learn how to use your practice management program from the first phone call to the printing of the receipt. Scrutinize your new patient experience, can it be enhanced by using your software program more effectively? Examine electronic communications with your patients. 

Course Objectives - upon completion of this course, attendees will have a better understanding of:    

  • Effective and proper utilization of your practice management program.
  • Examining and evaluating your new patient experience for improvement.
  • Utilizing your software programs (digital imaging, administrative) to their fullest extent.
  • Communicating with your patients electronically.
  • The Federal Mandate of 2014.
  • Examining chartless and paperless and how to get there.  

 C.E. Credit: 3.0 Non-Clinical Hours                   Of Interest to: D,H,C,B,T,S 

Contact Information

  • New Orleans Dental Conference
    2121 North Causeway Blvd. Suite 153
    Metairie, LA 70001
  • Tel: (504) 834-6449
  • Fax: (504) 838-6909
  • Email: norma@nodc.org
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