Thursday, May 17, 2012

Betsy Wheat Liberto

Thursday, April 12, 2012
Time: 9:00 a.m. - noon
Course: WHEAT AM

titleThe Power of Persuasion - 
"The Twelve Secrets of Influence"
 
Influence, everyone wants it!  This is not a mysterious gift of talent but a set of interpersonal skills that can be learned, practiced, and mastered. Learning to influence effectively is the most important key to a healthy and productive practice. This dynamic presentation will emphasize ways the entire team can enhance their ability to listen and respond to patient needs. 
 
Course Objectives - upon completing this course, attendees will have a better understanding of:
  • Influencing patients to accept needed treatment.
  • Controlling the appointment book.
  • Reducing the number of broken appointments and no-shows.
  • Practice building through a unique way of asking for referrals.                        
C.E. Credit: 3.0 Nonclinical Hours                Of Interest to: D,H,C,B,S
 

Thursday, April 12, 2012
Time: 1:30 - 4:30 p.m.
Course: WHEAT PM

The Business Side of the Exceptional Dental Practice

Take control of the future of your practice by learning to collect and analyze the important vital signs of a dental practice. With an emphasis on practical business skills necessary to run a well-managed and profitable business, sound business decisions can be made to increase the bottom line.

Course Objectives - upon completion of this course, attendees will have a better understanding of:  

  • Controlling overhead expenses and increasing the bottom line.
  • Tracking the key "vital signs" of the practice.
  • Analyzing yearly overhead to healthy norms.
  • Reducing stress caused by the fear of making the wrong business or financial decision.
  • Empowering and energizing your team.   
C.E. Credit: 3.0 Non-Clinical Hours                       Of Interest to: D,H,C,B,T,S
Contact Information

  • New Orleans Dental Conference
    2121 North Causeway Blvd. Suite 153
    Metairie, LA 70001
  • Tel: (504) 834-6449
  • Fax: (504) 838-6909
  • Email: norma@nodc.org
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